Provides 7 * 24 and multi language support, in two service center(China Dalian & Malaysia JB).
The standard ITIL service management mode makes the service more scientific and effective.
Through RPA and AI technology, provides users with self-service channels, improves the operating efficiency of service agent.
Provide on-site service support in the Asia Pacific region include Japan,Hong Kong,Taiwan,Korea,Singapore,Malaysia,Thailand,Philippines,Indonesia,Mainland China.
Recruitment network and partners across Asia Pacific.
Remote technical guidance from senior engineers.
Full life cycle management of IT assets, from procurement to retirement.